Chariot Claims Secures $10 Million to Aid Consumers in Fighting Hidden Fees

Chariot Claims, a New York‑based legal‑tech startup, closed a $10 million Series A round led by Silverton Partners, with participation from Indicator Ventures, Lightbank, Neon Fund, ZVC, Rosecliff Ventures, Alumni Ventures, FJ Labs, Graph Ventures and Vermilion Ventures. The funding brings the company’s total capital to $15.7 million, following a $3.6 million seed investment earlier this year.

Founder and CEO Zim Hang started Chariot after building a class‑action settlement app and learning how hard it is for ordinary consumers to get compensation. He saw that many law firms lack the capacity to handle thousands of individual claims that arise when companies prohibit class actions. Chariot was created to fill that gap by using technology to triage and manage mass arbitration cases.

The company’s workflow begins with a quick online intake questionnaire that screens consumers for eligibility. AI algorithms then scan public court filings and other data to flag potential cases. Human reviewers at Chariot vet the results before passing qualified claims to partner law firms that work on a contingency basis. Chariot currently receives more than 200,000 claim submissions each month and has taken on about 80 cases since changing its model a year ago.

With the new capital, Chariot plans to hire more staff and develop AI tools that can automatically review supporting documents, even connecting users’ email accounts to find evidence. Hang estimates that these improvements could allow the company to handle ten to one hundred times its current claim volume, while staying profitable.

The startup has faced cease‑and‑desist letters from some companies whose names it mentions in advertising. Chariot reviews each letter with legal counsel and complies with valid demands. Its goal is to make unethical business practices more costly, encouraging companies to change policies when more consumers seek justice.